USC’s Annenberg Innovation Lab Research Fellows Erin Reilly and Susan Resnick West designed the Think & Do process to foster...
Susan Resnick WestResearch Council
Dr. West is an Innovation Lab Research Fellow and Clinical Professor at USC Annenberg. She specializes in organizational change and the creation of innovation networks, and she is the lead researcher on the Lab’s Think and Do Process.
She joined USC Annenberg in fall 2008 from the USC Marshall School of Business' Center for Effective Organizations where her research focused on employee development and evaluation to enable strategic change.
She has been an active consultant to a wide variety of organizations including among others Asian Development Bank, Alliance for Redesigning Government, Barclay's Global Investors, Cedars Sinai, Chevron, Dream Works, Hospital Council of Southern California, Hitachi Data Systems, Invisible Children, Northrop Grumman, Price Waterhouse Coopers, San Diego Union-Tribune, University of Iowa, US Department of the Navy, Westin Hotels and Xerox. She has held management positions in the public and private sector.