BIG TALK @ USC Workshop Recap

This summer, we're working with Kalina Silverman, the founder of BIG TALK, a video series that fosters connection by skipping the small talk...

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Guy Time Running Out

Ben Ratliff’s rumination on the Coachella Music Festival raises an important cultural issue and then just drops it. Ratliff wonders if...

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Customer Experience - the Key Competitive Differentiator in the Digital Age

About five years ago, McKinsey conducted an online survey of over 850 CEOs and other senior executives to find out...

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Human + Machine: The Impact of AI on Business Transformation

Last week I wrote about the impact of blockchain technologies on business transformation.  I now want to turn my attention...

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Blockchain and Business Process Transformation

One can look at the transformational impact of IT on companies and industries through a variety of lenses, - e.g.,...

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The MIT Intelligence Quest

How does human intelligence work, in biological as well as in engineering terms?

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The Vital Role of Culture in Business

The January-February issue of the Harvard Business Review spotlights The Culture Factor, with five articles on the subject.  “Culture is...

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The Complex Relationship Between Science and the Public

More than ever, scientific and technological innovations touch every aspect of our lives and influence the choices we make in...

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Blockchain Killer-Apps

A killer app is an IT application whose value is simple to explain, its use is fairly intuitive, and the...

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A Framework for Building AI Capabilities

After decades of promise and hype, artificial intelligence has finally reached a tipping point of market acceptance.  AI is

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